Shipping policy

SHIPPING POLICY

Shipping destinations

We currently ship orders within Finland, to countries within the European Union, selected European countries outside the EU, and internationally to the countries available at checkout.

Available shipping options depend on your delivery destination and will be displayed at checkout.

Shipping rates

Shipping rates are calculated according to the delivery destination. The current shipping rates are:

  • Finland: €7.90
  • European Union: €16.00
  • Europe outside the EU – Andorra, Monaco, Norway and San Marino: €26.00
  • Switzerland, Iceland and Liechtenstein: €37.00
  • Rest of the world: €42.00

If your local currency is supported by our online store, the shipping cost may be displayed in your local currency at checkout.

Processing and delivery times

Orders are processed as soon as possible after your order has been confirmed.

Estimated delivery times are:

  • Finland: 3–5 business days
  • European Union: Delivery time varies depending on destination
  • Europe outside the EU: 5–8 business days
  • Switzerland, Iceland and Liechtenstein: 5–8 business days
  • Rest of the world: Delivery time varies depending on destination

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, public holidays or other circumstances outside our control.

Customs, duties and import taxes

Orders shipped outside the European Union may be subject to customs duties, import taxes and other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Delivery information

Customers are responsible for providing complete and accurate delivery information when placing an order.

If an order cannot be delivered because the customer has provided incorrect or incomplete delivery information, additional shipping costs may apply if the order needs to be resent.

Tracking

If tracking is available for your shipment, tracking information will be provided after your order has been dispatched.

Lost or damaged shipments

If your order arrives damaged, or if you believe your shipment has been lost, please contact us at elin@elinpafs.com and include your order number and relevant information about the issue.

We will investigate the matter with the shipping provider and assist you in accordance with applicable consumer protection legislation.

Returns

For information about returns and refunds, please see our Return and Refund Policy.

Contact

If you have any questions regarding shipping or your order, please contact:

Flickorna Ab
Business ID: 3250761-5
Åbrovägen 38
64220 Yttermark
Finland
Email: elin@elinpafs.com